Privacy Policy

Data Protection

The use of our website is generally possible without providing personal data. Insofar as personal data (e.g. name, address or e-mail addresses) is collected on our pages, this is always done on a voluntary basis as far as possible. This data will not be passed on to third parties without your express consent.

We would like to point out that data transmission over the Internet (e.g. when communicating by e-mail) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.

We hereby expressly prohibit the use of contact data published within the scope of the imprint obligation by third parties for sending unsolicited advertising and information material. The operators of this website expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.

Privacy policy

Uni Apart Asset Management GmbH, Schlüterstr. 3b, 85057 Ingolstadt (UAAM) has always been committed to handling personal data extremely carefully and conscientiously in its day-to-day business activities. The entry into force of the GDPR sets new standards with regard to the handling of sensitive personal data. In order to be able to fully meet the standards set in the future, our employees are specifically instructed and briefed on this topic by means of a standardised ‘Code of Conduct’.

As part of its property management and rental management activities, UAAM collects personal data both for the initiation of contracts and for the fulfilment of contracts, in particular for the processing of an ongoing tenancy. The collection and processing of personal data is a legal obligation in order to fulfil all the requirements of a valid tenancy agreement.

Rental contract initiation
As part of the tenant application process, personal data such as address, telephone number, email address, date of birth and training centre including location are requested using an online booking form.

The collection of data is of significant importance for a basis for decision-making with regard to a potential tenancy. If no tenancy agreement is concluded, all data collected up to that point will be deleted immediately.

Current tenancy
Further information, such as the SEPA direct debit mandate including bank details and the tenant's liability insurance, is also regularly required for the administration of a tenancy and is collected and stored for the purpose of administration and support.

Termination of the tenancy
After termination of the tenancy, all personal data of the tenant collected up to that point will be deleted within a reasonable period of time, insofar as there are no longer any mutual claims between the parties after the legally valid settlement of the deposit.

Due to the mandatory collection of data, no consent is required from the prospective tenant or the tenant. The data collected is used exclusively for further processing for a potential or actual tenancy. Furthermore, UAAM is obliged to pass on relevant data to third parties insofar as this is necessary for the fulfilment of contractual obligations. This includes, for example, information to authorities and public institutions or the forwarding of personal data to the provider of Internet access in the respective rental property, if applicable. There is no entitlement to premature deletion of the collected data during the current tenancy.

The data collected is stored exclusively on servers located in Germany. If other modern means of communication, such as WhatsApp, are used in the tenant/landlord relationship, we would like to point out that in this case the communication is handled via servers hosted in the USA. If the tenant does not wish to use this form of communication, a simple declaration to UAAM is sufficient.

Handling of data from owners and landlords
In order to fulfil our property management/rental management mandate, we collect personal data from owners and landlords, such as names, addresses, telephone numbers, email addresses and bank details. This data is collected, stored and processed for the purpose of the proper handling of administrative activities.

Data protection in the context of brokerage activities
As part of its estate agency activities, UAAM maintains various representative offices on Internet platforms such as Immowelt, ImmoScout24, studenten-WG, WG-gesucht and the like. If the interested party approaches UAAM via the contact or enquiry forms offered there with an interest in renting or buying, the personal data will be collected, stored and processed in the initiation phase for the purpose of preparing an offer and communicating with the interested party. If a contract is not concluded, the personal data will be deleted or destroyed immediately. If a contract is concluded, the necessary personal data will be stored and processed for the purpose of contract fulfilment. The data will expressly not be passed on to third parties for advertising or marketing purposes. Personal data will be passed on to third parties, e.g. authorities, notaries, registration offices, if this is required by law within the scope of contract fulfilment, etc.

Every person from whom data has been or will be collected in the course of UAAM's business activities has the right to information about the purpose of processing, the storage location and information about disclosure to third parties. In addition, there is a right to erasure of the data insofar as UAAM is no longer legally obliged to continue storing the data.

If there has been a breach of data protection guidelines, you as a prospective tenant, tenant, owner or landlord have the right to lodge a complaint with the Bavarian State Office for Data Protection Supervision. You can also contact the UAAM data protection officer, Mr Maximilian Cremer, using the following contact details (Tel.: 0841/4915717, Email: m.cremer@uniapart.de).

The competent supervisory authority for Bavarian public bodies is the State Commissioner for Data Protection, Prof Dr Thomas Petri. The contact details can be found at the following link: https://www.datenschutz-bayern.de/vorstell/impressum.html

Privacy policy for the use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc (‘Google’). Google Analytics uses ‘cookies’, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, your IP address will first be truncated by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area.

Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to analyse your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

Privacy policy for the use of Yousign for the digital signing of rental agreements

At Uni Apart, we attach great importance to the protection of your personal data. When using Yousign to digitally sign documents, we require your personal data such as your surname, first name and email address. Furthermore, the process via Yousign also includes digital proof of identity, where you need your valid identity card or passport for identification. We ensure that all relevant data protection regulations, in particular those of the GDPR, are strictly adhered to. The data transmitted by you will be used exclusively for handling the respective signature process and will not be passed on to unauthorised third parties. The data is stored and processed in secure data centres within the EU in France. If you have any questions about data protection, please do not hesitate to contact us.

Privacy policy for the use of Google Maps

The website of Uni Apart Asset Management GmbH uses Google Maps to display maps and to create directions.

Google Maps is operated by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

By using this website, you consent to the collection, processing and use of the automatically collected data and the data entered by you by Google, one of its representatives or third-party providers.

The terms of use for Google Maps can be found under Terms of Use for Google Maps.

You can find more details in the data protection centre of google.de: Transparency and options as well as data protection provisions.

Privacy policy for the use of reCAPTCHA

We use ‘Google reCAPTCHA’ (hereinafter referred to as ‘reCAPTCHA’) on our websites. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (‘Google’).

The purpose of reCAPTCHA is to check whether the data input on our websites (e.g. in a contact form) is made by a human or by an automated programme. For this purpose, reCAPTCHA analyses the behaviour of the website visitor based on various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, time spent on the website by the website visitor or mouse movements made by the user). The data collected during the analysis is forwarded to Google.

The reCAPTCHA analyses run completely in the background. Website visitors are not informed that an analysis is taking place.

Data processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in protecting its website from abusive automated spying and SPAM.

Further information about Google reCAPTCHA and Google's privacy policy can be found at the following links: https://www.google.com/intl/de/policies/privacy/ and https://www.google.com/recaptcha/intro/android.html.

Privacy policy for the use of YouTube

We maintain an online presence on YouTube to present our company and our services and to communicate with customers/prospects. YouTube is a service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, a subsidiary of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA.

In this respect, we would like to point out that there is a possibility that user data may be processed outside the European Union, in particular in the USA. This may result in increased risks for users in that, for example, subsequent access to user data may be made more difficult. We also have no access to this user data. The access option lies exclusively with YouTube. Google LLC is certified under the Privacy Shield and has therefore undertaken to comply with European data protection standards.

https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active

You can find YouTube's privacy policy at
https://policies.google.com/privacy

Privacy policy for the use of 360° tours "immoviewer"

This Privacy Policy describes how 45info GmbH (hereinafter ‘immoviewer’) collects, uses and discloses information and what choices you have in relation to that information.

Applicability of this privacy policy
This Privacy Policy applies to the software for the creation, publication, documentation and marketing of properties (e.g. real estate), including the associated mobile and desktop apps, immoviewer.com and other immoviewer websites and other possible interactions (e.g. contact requests, customer service requests) between you and immoviewer (collectively the ‘Services’).

Data collected and used
immoviewer may collect and receive Customer Data and other information in various ways. Customer Data is data necessary for the provision, access and use of the Services, including the processing of any messages, files or other content transmitted through the Services accounts. Other Information is used to provide, update, maintain and protect the Services, websites and business and may include, for example, log data, contact data, cookie information, device data and location information.

In principle, we collect the following information from you:
As a customer, i.e. provider / marketer / intermediary
In the case of simple registration / test positions: Username and password, title, first name and surname, e-mail address.
When booking one of our services: User name and password, title, first name and surname, address, e-mail address, bank details and billing data, data for account management and administrative matters as well as all property and contact details provided and transmitted.

As an interested party in properties
When you call up 360° tours or property videos, we store and process information about this in a log file. This process is anonymised. It is not possible to draw conclusions about your person without registration. The following information is stored The date and time the page was accessed, the page accessed or the name of the file accessed, the amount of data transferred and the message as to whether the access/retrieval was successful. The analysis is used solely for statistical purposes and to improve our services. Permanent storage is excluded.
For some objects it is necessary to register in person or to be authorised. Personal information such as title, name, address, telephone number, e-mail address and time of acceptance of the cancellation policy is stored for activation. After activation and registration, the following data is collected, stored and statistically analysed during the virtual viewing: Number of visits to the property, length of stay and visits to property pages, access to other embedded information such as audio, video or text information.

As a website visitor
When you visit our websites for information purposes, i.e. if you do not register to use our services or otherwise transmit information to us, your internet browser or mobile device automatically transmits non-personal data (including date and time of the request, content of the request, access status/HTTP status code, amount of data transmitted in each case), which we store in a log file, for technical reasons. This data is stored and analysed exclusively for technical reasons to ensure trouble-free operation of the website and to improve our offering. This is done anonymously, without personally identifying the user of the site.
User profiles may be created using a pseudonym. Here, too, there is no connection between the natural person behind the pseudonym and the usage data collected We also use cookies to collect and store usage data. These are small text files that are stored on your computer and are used to store statistical information such as operating system, your internet usage programme (browser), IP address of the previously accessed website (referrer URL) and the time.
When you use a contact form, we collect and use your e-mail address, first name, surname, telephone number, reason for contacting us, date and time.

As a user of the mobile app
For simple registration / test settings: Email address, first name, last name, company name, password, location data, device IDs, access to the camera, access to photos and videos, usage statistics from Google Analytics.
When using the iOS or android app as an already registered customer: first name, surname, email address, password, location data, device IDs, access to the camera, access to photos and videos, usage statistics from Google Analytics.
Use of data
immoviewer is a processor. As part of the Services, immoviewer processes personal data for the Customers on the basis of a contract that specifies the subject matter and duration of the processing, the nature and purpose of the processing, the type of data, the categories of data subjects and the obligations and rights of the controller.

The Customer may use the Services to grant and withdraw access to data, assign roles and configure settings, access, edit, export, share and remove Customer Data and apply its own policies to the Services

Other Information is used for the general operation of the Services. Immoviewer uses Other Information for the following:
provide, update, maintain and protect the Services, websites and business in accordance with applicable laws, legal processes or regulations Communicating with customers and prospects developing and providing tools and other features sending emails and other communications. For billing, account management and other administrative matters investigating and preventing security issues and abuse.


If information is aggregated or de-identified so that it can no longer be associated with an identified or identifiable natural person, immoviewer may use such information for any business purpose. To the extent that information is associated with an identified or identifiable natural person and is protected as personal data under applicable data protection law, it is referred to as personal data in this Privacy Policy.

Data retention
immoviewer will retain data in accordance with the instructions of the Customers, including any applicable data processing terms and where required by law. Immoviewer will retain information for as long as necessary for the purposes described in this Privacy Policy and may include retention for the period of time after an account is deactivated that immoviewer needs to pursue legitimate business interests, conduct audits, comply with legal obligations, resolve disputes and enforce these agreements.
Sharing and disclosure
immoviewer's customers set their own policies and procedures for data sharing and disclosure. immoviewer has no control over what decisions they make about sharing or disclosing customer and prospect data.

immoviewer will only share and disclose data in accordance with the Customer's instructions, including any applicable terms of the Data Processing Agreement and in accordance with applicable law and legal process:
Authorized users and representatives of the Customer may access, edit or restrict access to Customer Data and Other Information.
immoviewer may engage external service providers or business partners to process data. Such external parties may, for example, be used for virtual data processing or the provision of storage services.
immoviewer may disclose Other Information to its group companies and parent and/or subsidiary companies.
In connection with mergers, acquisitions, bankruptcy proceedings, dissolution proceedings, reorganizations, sales of some or all of immoviewer's assets or stock, financings, a public offering of securities, acquisitions of some or all of our business, similar transactions or proceedings, or steps taken in contemplation of such activities (e.g., due diligence), any Other Information may be shared or disclosed subject to standard confidentiality agreements.
If we receive a request for information, we may disclose Other Information if we have reason to believe that disclosure is consistent with or required by applicable law, regulation or legal process.
To protect and defend the rights, property or safety of immoviewer or third parties, including the enforcement of contracts and policies, and in connection with the investigation and prevention of fraud or other security issues.

International data transfer
Customer data and other information are generally processed and stored by immoviewer or service providers commissioned by immoviewer within the European Union.
immoviewer may transfer data to the USA. If immoviewer transfers data from the European Union to the USA, precautionary measures are taken, i.e. it works with service providers that guarantee data protection standards in accordance with the EU-US Privacy Shield.
immoviewer uses Google Analytics, an analysis service of Google Inc., USA, for websites and mobile apps to enable an analysis of your use of the websites and mobile apps. This generated information is usually transferred to a Google server in the USA and stored there. However, if IP anonymization is activated, your IP address will be shortened by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. For websites, Google Analytics uses so-called “cookies”, text files which are stored on your computer and which enable your use of the website to be analyzed. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

immoviewer uses the cloud service of ZOHO Corporation, USA for customer management and billing.

Data security
We take data protection very seriously. Our employees have been sworn to secrecy and to comply with data protection regulations. The service providers we use have been carefully checked and selected. Given the nature of communications and information processing technology, immoviewer cannot guarantee that information will be absolutely secure from intrusion by third parties during transmission over the Internet or while it is stored on our systems or otherwise in our care.
Right of access and right to lodge a complaint
You have the right to request information from us at any time about the personal data concerning you that we process within the scope of Art. 15 GDPR.
You also have the right to lodge a complaint with the competent supervisory authority.

Right to object
Under the conditions of Art. 21 para. 1 GDPR, data processing may be objected to for reasons arising from the particular situation of the data subject.
The above general right to object applies to all processing purposes described in this Privacy Policy that are processed on the basis of Article 6(1)(f) GDPR. In contrast to the specific right to object to data processing for advertising purposes, we are only obliged under the GDPR to implement such a general objection if you give us reasons of overriding importance (e.g. a possible danger to life or health).

Right of revocation
Insofar as we process data on the basis of your consent, you have the right to withdraw your consent at any time. The revocation of consent does not have the consequence that the data processing carried out on the basis of the consent up to the time of revocation becomes ineffective.

Right to erasure
If you no longer consent to the storage of your personal data or if your data is no longer up to date, we will - insofar as this is permissible under applicable law - arrange for your data to be blocked or deleted or make the necessary corrections.

Contact us
immoviewer has appointed a data protection officer. If you have any questions about data protection at immoviewer or would like information about the personal data we have stored about you, please contact us by post or e-mail at
45info GmbH
- Data protection -
Karl Liebknecht Str. 21-22
14482 Potsdam
Email: data@immoviewer.com
Unfortunately, information by telephone is not possible for data protection reasons, as it is not possible to clearly identify you on the telephone.

Information, deletion or blocking

You have the right to free information about your stored personal data, its origin and recipients and the purpose of data processing as well as a right to correction, blocking or deletion of this data at any time. You can contact us at any time at the address of the website operator given in the legal notice if you have any further questions on the subject of personal data.